Frequently Asked Questions
- I logged in but I only see a free account, not the workshops or Superpowers
- Can I edit the Activity Packet? It won't let me make changes
- I can't highlight or drag the text in an exercise
- I'm getting verification code emails I never requested — is my account secure?
- I'm not receiving my verification code, so I can't log in
- I completed the course and submitted my project, but it's not showing as finished and I didn't get my badge
- I finished the video but it won't mark as complete, so I can't move on
- A video won't load, or it just shows a black screen
- I keep getting "There was a problem creating the exercise. Please try again."
- Once I log in, the page won't load and I just get a blank white screen