Section's refund policy

Refund requests are handled case by case. This article covers when refunds may be issued and how to request one.

When refunds are considered

Section reviews refund requests on a case-by-case basis. Refunds are always honored when:

• You've cancelled within 30 days of your most recent renewal
• You purchased a workshop or membership in error
• A technical issue has prevented you from accessing what you paid for

How to request a refund

Email Section Support at help@sectionai.com with your account email, the purchase you're requesting a refund for, and a brief explanation. The team will respond within 24 hours.

What happens after you request

A support agent will review your request and respond with a decision. If approved, the refund is processed to your original payment method and typically appears within 5–10 business days, depending on your bank.